Warranty and Return Policy
Transparent hardware support terms, diagnostic standards, and return guidelines for our high-performance GaN charging series.
Our Commitment to Quality & Support
At Lab Chargers, we design and validate our fast GaN charging equipment to ensure superior endurance and thermal regulation. Explore our warranty scopes, return procedure, and claim status checks below.
24-Month Limited Warranty
Covers all core components, internal IC controllers, and structural manufacturing defects across our GaN desktop and mobile chargers.
30-Day Money-Back Guarantee
If our charger does not completely fulfill your high-power wattage needs or personal expectations, return it within 30 days of arrival.
Rapid Diagnostics & Swap
Verified malfunction claims receive expedited technical inspection within 48 hours of intake, followed by immediate dispatch of replacements.
Initiate a Return or Warranty Request
Please submit your original order number and serial key found on your hardware. Our support engineering desk will review and assign an RMA slip within one business day.
Frequently Asked Questions
Key policies regarding RMA shipments, turnaround windows, and product replacements.